Ethics and Ombudsman Channel

This is an English translation provided for reference. In case of any discrepancy, the original Portuguese version prevails.

(Combating Harmful Acts)

1. Purpose of the Channel

This channel is intended for reporting harmful acts, such as corruption, contract fraud, money laundering, harassment, misuse of privileged information or any violation of Foco na Solução's ethical principles.

2. Guarantee of Anonymity and Confidentiality

Foco na Solução guarantees the right to anonymity for any whistleblower. Reports received are handled in absolute confidentiality by senior management and are accessed only by people authorized to investigate.

3. Protection Against Retaliation

We make a formal commitment to non-retaliation. No one will be penalized, persecuted or discriminated against for making a report in good faith. Any attempt at retaliation will be considered a serious offense and punished severely.

4. Investigation Procedure

Each report opens an internal investigation file. Leadership is committed to analyzing the facts impartially and replying to identified whistleblowers within 15 business days.

Report Form

Fill in the form below with as much detail as possible. Your contribution is essential for us to maintain an ethical and fair business environment.