Privacy and Data Protection Policy (LGPD)
This is an English translation provided for reference. In case of any discrepancy, the original Portuguese version prevails.
1. Commitment to Information Security
In compliance with Law No. 13,709/2018 (LGPD, the Brazilian General Data Protection Law), Foco na Solução adopts best practices to protect the personal data of its clients and partners.
2. Data Collection and Purpose
We process personal data strictly for:
- Providing marketing and technology consulting services.
- Implementing and supporting the AI-powered CRM for WhatsApp.
- Issuing invoices and contracts.
- Sending technical and informational communications requested by the user.
3. Data Subject Rights
We fully respect the rights set out in Article 18 of the LGPD. Any data subject may contact us to request confirmation of processing, access to their data, correction of incomplete information or withdrawal of consent.
4. Technology Security
We use encryption protocols and access control in our automation and integration tools via WhatsApp and the Meta API. We perform periodic backups and monitor our networks to prevent security incidents.
5. Cookies and Google Analytics
This website uses Google Analytics to understand, statistically, how its pages are visited (for example, which content is read most). This use is based on Foco na Solução's legitimate interest in improving the website (Article 7, IX, of the LGPD), and the data is analyzed in aggregate, without identifying you.
If you prefer, you can turn off analytics cookies at any time using the button below. We do not use advertising cookies and we do not sell personal data.